
Dial-by-Name
Auto-Attendant – Allows callers to direct
themselves to the appropriate person without the help
of an operator. If callers know their extension they
can dial it at any time and thus bypass the auto-attendant.
Menu
Routing – Route callers more efficiently (Example,
for Sales, press 1, for service, press 2, etc.) Up to
5 menus available.
RAN
Announcements – Play messages to your callers
while they are waiting to speak with someone
Fax
Tone Detect – Automatically detects an incoming
fax and forwards it to a designated fax machine.
Voice
Mail User Productivity Features Include:
Message
Wait Light – Light indicates new voice mail
messages
Message
Storage – Save a message for future reference
Message
Forwarding – Direct messages to the proper
people quickly and efficiently
Call
Forwarding – Have incoming calls forwarded
directly to your mailbox. Users can program this themselves
without having to consult the system administrator
Pager
Notification – Users can choose to be paged
if there is a new message in the system (up to 18 digits)
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